To powerwash your Chromebook, take the following steps: Sign out of your Chromebook user account; Press and hold Ctrl + Alt + Shift + R; Click Restart; When Prompted, select Powerwash > Continue; Follow the on-screen steps to create a new user account Factory reset your Chromebook. In the box that appears, select Powerwash Continue. That test will determine if this is an app issue, or something else. Here is how to do a Powerwash: Sign in to your Chromebook. When you PowerWash your Chromebook, you reset your Chromebook to factory settings. We only send useful stuff! › How to Change Your AirDrop Name on iPhone and iPad. If you’d like to reinstall Chrome OS and you don’t see the “Chrome … Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! 3. If you turn on your device to see a warning reading ‘Chrome OS is missing or damaged,’ you’ll need to recover the operating system. Before you reset, make sure to back up your files on Google Drive or an external hard drive. Ask your administrator to wipe the data on your Chromebook and re-enroll the device on your work or school network. If you buy a Chromebook second hand, or if something goes wrong with yours, it’s a quick and easy process to powerwash a Chromebook. Alongside buying a used machine, there are several reasons you should powerwash your Chromebook. If you already own the Chromebook and are trying to fix crashes or strange behavior with it, there are a few steps you can take first before you powerwash a Chromebook: These three methods, separately or in combination, solve most Chrome OS problems. You will start over as if it were a new Chromebook. It will then restart, and you’ll be ready to sign in like new. Hold the power button for just a second, and it will display the 'Power' menu. To powerwash your Chromebook, log in to your Chromebook and follow these steps: Open the Settings panel on the Shelf and click Settings. Force-Boot Into Recovery Mode. If your Chromebook is using the beta or dev channel, try switching to a more stable channel. Sign out of your Chromebook. Check which channel you're using. Follow the steps that appear and sign in with your Google Account. To powerwash your Chromebook, log in to your Chromebook and follow these steps: Open the Settings panel on the Shelf and click Settings. Unlike most other laptops, you don’t need to completely reinstall the operating system to perform a factory reset (sometimes known as Powerwash). Ian is a British technology writer, maker, and musician living in Berlin, Germany. When you PowerWash your Chromebook, you reset your Chromebook to factory settings. Turn off your Chrome extensions one at a time, checking each time if your Chromebook is working again. Sync your information and settings to your Google Account. This means all data of your hard drive will be erased, also the files in the “downloads” folder and all accounts on your Chromebook. The factory reset won't delete any of your files on Google Drive or external storage device. Factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. Chromebooks are cheap, convenient, and free from the trappings of many other laptops. Copyright © 2008-2020 Help Desk Geek.com, LLC All Rights Reserved. I graduated from Emory University with a degree in Computer Science and Mathematics. Click the Powerwash button in the Powerwash section at the bottom of the screen.A dialog box appears, telling you that a restart is required. After a PowerWash, all setting have to be re-installed, also the owner account. How To Powerwash Your Chromebook. Knowing how to save a damaged system is an important skill, and each operating system requires different tools. If your Chromebook has an SD or microSD slot, you can use that instead. Note: If you're using your Chromebook at work or school, you can't reset it. In addition, if the above methods didn’t work, you can hard reset your Chromebook this way. free from the trappings of many other laptops, and each operating system requires different tools, How to Combine Two Images/Pictures without Photoshop, What Is WiFi Direct in Windows 10 (And How to Use It), How to Fix a Clock_Watchdog_Timeout BSOD in Windows 10, Windows 10 Unnecessary Services You Can Disable Safely, Tribit Noise-Cancelling Headphones Review, How to Fix System Tray or Icons Missing in Windows 10, If this fixes the problem, turn extensions back on one by one until you find the extension that was causing errors, Follow the on-screen steps to create a new user account, Select a model from the list, or enter the model number of your Chromebook (you can find this on the, Enter your USB drive, microSD or SD card, and select it from the dropdown menu, When the recovery media is ready, remove it from the Chromebook, Remove any attached peripherals like USB hard drives, keyboards, or mice, When prompted, enter the recovery USB stick or SD/microSD card, Follow the on-screen instructions to recover your Chromebook’s operating system. If it works in that app, uninstall the app where it doesn't work, then reinstall it. Chrome OS devices are designed with frequent resets in mind. Scroll to the bottom of the screen and click Show Advanced Settings. Before you reset, make sure to: The factory reset won't delete any of your files on Google Drive or external hard drive. We hate spam too, unsubscribe at any time. This means all data of your hard drive will be erased, also the files in the “downloads” folder and all accounts on your Chromebook. Hard Reset can come handy when your Chromebook is not booting at all or freezing mid-way. Sometimes, a Chromebook can get so corrupted that it won’t boot at all. If you've reset your Chromebook, but it's still having problems, try these steps: If your Chromebook is crashing or having other problems, you might be using an experimental version of the operating system (OS). READ NEXT. Read Ian's Full Bio. If you are a Google Chrome Sync user, you’ll find that your browser will already be customized. You can make your Chromebook run like new again by doing a factory reset. Persistent problems that don’t go away after rebooting, which cannot be fixed by the steps outlined above, are another good sign that it’s time to Powerwash your Chromebook and restore its factory settings. Before starting, you’ll need a USB drive that can hold a minimum of 8 GB, that you are happy wiping. Try using the camera in another app, like Hangouts. Factory reset removes all your content, settings and accounts from the Chromebook. Press and hold Ctrl + Alt + Shift + r. Select Restart. googletag.cmd.push(function() { googletag.display('snhb-sidebar_3-0'); }); Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. After a PowerWash, all setting have to be re-installed, also the owner account. There is an alternative mode, however. Creating recovery media, or even booting from an external drive, can get you out of some tricky situations. Image Credit: Jonas Sjoblom /shutterstock.com. Step 3: Back up your files and info (important), Switch to a different version of the operating system (OS), You see the message "Reset this Chrome device", You're having problems with your user profile or settings, You've tried restarting your Chromebook and it's still not working normally. After tapping the “Continue” button, the Chromebook will reset and powerwash. If you will no longer be using your device, you may want to do a factory reset. Click the Powerwash button in the Powerwash section at the bottom of the screen.A dialog box appears, telling you that a restart is required. Click on “Powerwash” and then select “Reset” and you are done. › How to Add “Mark as Read” to Gmail Notifications on Android. Also, after the Powerwash, the Google account that you use to log in again becomes the new owner account, should you use another one. If you're having serious problems with your Chromebook, you can remove and reinstall the Chrome operating system (OS). Help Desk Geek is part of the AK Internet Consulting publishing family. Back up your files on Google Drive or an external storage device. You’ll also need another computer running the Chrome browser, with the Chromebook Recovery Utility installed via the Chrome Web Store. Scroll to the bottom of the screen and click Show Advanced Settings. Any hardware preferences like local language or keyboard layouts will need changing in the Chrome OS Settings. Before taking the next steps, make sure you back up any data via Google Drive or using an external hard drive.

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