IndiGo is crediting credit shell (CS), account for all bookings affected for cancelled flights due to COVID-19, even though the booking was created through your travel agent or third-party website. Customers of the airline will have to use this credit shell within 1 year from the date of issue and for the same passenger (in whose name the booking was made). One of them at a time & the same person has to travel. As per the airline directives, the credit shell will be available only after 7 days for bookings between 15th April and 3rd May 2020. credit shell is a credit note created against a cancelled PNR to be used for a future booking, for the same passenger/s. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. SCAM / robbery!!! My flight PNR LG*SPF was on ** March from New delhi but got cancelled due to COVID** outbreak so Airlines credited my refund amount in there Credit Shell for future travel. The move is likely to come as a relief for travel agents as they would now have the flexibility to … Disclaimer: Credit shell is applicable for suspended IndiGo and SpiceJet flights during the lockdown period (25th March to 14th April). - REFUND GIVEN IN CREDIT SHELL Open Siddharth Singh filed this complaint against Indigo Airlines Through Yatra on Apr 04, 2020. ##Credit shell of To & Fro journey cannot be claimed at one. — IndiGo (@IndiGo6E) April 14, 2020. If you have a credit shell created against a cancelled booking, here is how you can redeem the same to make an online booking in few simple steps. As you may be already aware.

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