The remote will not close the door. Clean the lenses with the cloth. This is to prevent pets, children or even adults from getting squashed by the door. Why Does My Garage Door Reverse as Soon as It Hits the Floor, What Should I Do If My Garage Door Opener Remote Is Lost or Stolen. One question some homeowners ask is why their garage door closes, then immediately reverses to the open position. If there’s anything that’s blocking the threshold even slightly, your garage door will sense the blockage and reverse the direction to prevent damage or threats to safety. If your garage door isn’t staying open or staying closed, you may need to adjust your limit switch, which requires only a flathead screwdriver. But changes in weather conditions can causes your garage door components to shift or contract. You can also consult your garage door opener’s instruction manual for troubleshooting guides. The most likely cause of the problem is a spider or spider's nest inside the lip. You push the button to close the garage door; it goes partway down, reverses direction and goes back up again. Never disconnect or disable your infrared safety lens. © Copyright 2020 Hearst Communications, Inc. Sweep around the perimeter of the door where it makes contact with the floor in the closed position. Remove the obstruction or clean the eye to remedy this problem. Copyright © 1996-2020 Clopay Corporation. In cases like this, your “travel down” setting simply needs to be adjusted to the new distance. When the door lowers, the debris blocks the beam. If the threshold is clear, the issue could be any number of things in addition to the problems listed above. ALL RIGHT RESERVED. Imagine you’re trying to leave house and you just can’t get your garage door to stay closed. This is almost always the result of a dirty or obstructed safety feature. Doing so can cause injury or worse. Shaddy began publishing in various magazines in 1992, and published a novel, “Dark Canyon,” in 2008. Here’s a rundown of some of the possible reasons this can be happening: Your garage door is programmed to travel a certain distance before it closes. If it still reverses, raise the door halfway and stop it. To help you diagnose the reason for this, here are a few quick things to try: As is the case with so many issues at the home, there’s no one reason why your garage door closes, then opens. If it still reverses, it may be the result of bright seasonal sunlight or reflected light entering one of the lenses. Locate the lens on each side of the garage door, at the bottom. As is the case with so many issues at the home, there’s no one reason why your garage door closes, then opens. Many of our Dealers also offer quality garage door opener maintenance, repair and installation. This brain can wear out in time, so you could need a replacement. Overhead Automatic Garage Door Troubleshooting, Fixing the Sensor on Overhead Garage Doors, How to Reset Remotes on a Liftmaster Garage Door Opener, How to Adjust a Screen Door Closer Mechanism, How to Troubleshoot a Garage Door That Won't Open, Removing Fingerprint Smudges From a Varnished Door, How to Adjust a Photo Eye on a Garage Door, How to Fix a Craftsman Garage Door Remote That Won't Work. Check the bottom of the door. Much like your travel down setting, your garage door opener’s limit switch governs where your garage door stops when being raised or lowered. This occurs when we press either the remote or the button inside the garage, but holding the button inside the garage until the door is all the way closed works to keep it from reopening. If needed, please leave a message with your name and phone number and we will call you back. Get the remote out of your car and use it to test the door while working with it. Possible Reasons Why Your Garage Door Hits the Floor, Then Goes Back Up. Clean out the web and kill the spider. Lower the door. If you need assistance accessing or are experiencing any issues with our website, please call Lower the door. Stand in a spot where your shadow blocks sunlight from the lens and shut the door with the remote to remedy this problem. You push the button to close the garage door; it goes partway down, reverses direction and goes back up again. Sometimes the sensors will be in alignment and just as the door gets close to being … When the logic board wears out, it can cause your garage door to close, then open (and vice versa) without explanation. 1-800-225-6729. Your garage door is likely the largest opening on your home’s exterior, so it’s important to have the peace of mind that it is functioning properly. Your garage door’s logic board is the brain of your garage door opener. There's a small lip on the outer perimeter of the lens. Fold a soft cloth around your finger. If these can’t “see” each other when the door is almost shut, it will send a signal to the garage door motor to open back up. Specializing in hardwood furniture, trim carpentry, cabinets, home improvement and architectural millwork, Wade Shaddy has worked in homebuilding since 1972. If it closes before that distance has been traveled, it thinks something is wrong — and it reopens to help prevent any damage or safety risk. If your door is extremely noisy, sounds like metal-to-metal contact or grinds on the way up or down, it may need to be replaced or repaired. These are local service professionals who provide outstanding customer care. Shaddy has also worked as a newspaper reporter and writer, and as a contributing writer for Bicycling Magazine. Your garage door sensor works by having two photo-sensitive devices on either side of the garage door. At the bottom of your door there's a small infrared sensor. If there's anything stuck to the bottom of the door, such as a leaf, a small piece of paper or any type of debris at all, remove it. It passes a beam a few inches off the floor from side to side. This is almost always the result of a dirty or obstructed safety feature. A careless or rushed parking job can cause the car’s bumper to block the sensor. Lower the door. LiftMaster® provides a helpful resource that explains how to adjust a limit switch. Before you break out your toolbox or call a professional for help, take a look at your garage door’s threshold. Here’s a rundown of some of the possible reasons this can be happening: Your Travel Down Setting Needs to … If anything breaks the beam for a fraction of a second, the door reverses. When that happens, the distance your garage door needs to travel may change. Visit our Where to Buy locator to find a Clopay® Authorized or Master Authorized Dealer near you. At Clopay®, we work with a nationwide network of Authorized and Master Authorized Dealers. If it still reverses, there may be an object on the floor that the door is making contact with before it is completely closed. This is sometimes also spider-related, as spiderwebs cling to objects. The lenses will most likely be attached to metal brackets attached to the garage-door frame. Check out this handy rundown from LiftMaster®.

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