Cleartrip - Your most trusted partners for booking Domestic & International flights and Hotels at the lowest rate guaranteed. Now I am fed up by waiting for there response. Now check-in directly for Loganair flight from the comfort of your home/office. Due to the Coronavirus pandemic situation, the prescheduled travel didn’t work out well as the flight had been cancelled by the company. We use cookies to improve your experience on our site and to show you personalised advertising. Contact customer care: 1860 233 9000. Mr. Amit Sinha *. Now it is more than ** days but till date I have not received the money. Flight booking in your mind? Ms. Priyanka Sinha Refund Information: • For bookings made through travel agent: If you have cancelled your reservation through any IndiGo channel, then a credit shell is created, which is valid for one year. It's been * months neither Cleartrip made any r... May 25, 2020 by Roshni Nanda Cheapest air tickets at lowest airfares guaranteed. Since this is not a cancellation (travel credit is equal to the booking amount, and available to the customer for a new booking at a later date), Freedom Fare benefits are unavailable. No notification, guidelines, email is provided to customers to avail these credits. The credit shell can be utilized for same passengers by contacting your travel agent. Submit your complaint or review on ClearTrip customer care. They immediately sent confirmation mail of the same. What are the benefits available with Cleartrip for Work? Due to the lockdown, the flight was cancelled. Cleartrip - No refund No Credit shell made by clear trip Open Flight was cancelled by Indigo airlines due to Covid situation. According to Indigo they made refund in the form of credit shell to Cleartrip. Cleartrip - Your most trusted partners for booking Domestic & International flights, Hotels, Holiday packages & Local activities. ClearTrip reviews and complaints. Now when i am trying using my credit shell and want to have a new booking against cancelled one, no option is coming in cleartrip website/account to use this credit. Is Spicejet providing cancellation fee waiver on International flights due to COVID-19 from 25th March, 2020 till 31st October,2020 Ans. I had a confirmed booking for spicejet flight in Apr'20 through cleartrip but due to lockdown, flight got cancelled. 24*7 Support, 100% Genuine Reviews. Despite making too many calls to your customer care department, they were not able to return the money back to my account. KCSE3D ( for the flight from Guwahati to New Delhi dated 6th April 2020 ). Signing up unlocks unlimited access to the benefits offered by Cleartrip for Work. For cancellations made in response to Covid-19, some airlines have issued travel credit (or credit shell) instead. Now I am doing a booking for same passengers, route, flight. Now when i am trying using my credit shell and want to have a new booking against cancelled one, no option is coming in cleartrip website/account to use this credit. 24*7 Support, 100% Genuine Reviews. So I had asked for a refund as rescheduling the travel date will not work for me. In between I had followed up with them several times through email, but they are not looking into the problem. Cleartrip.com uses thawte SSL Certificates, which is an assurance that it follows the best security practices adopted by major online vendors. I am trying to book flight using the amount shown in my credit shell under PNR no. It is not working. I have emailed to Cleartrip to this issue but did not got any response yet. DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011, Cleartrip - Inability to use amount in credit shell under trip ID 200312802016, Cleartrip - Cancelled ticket amount not refunded to account, Cleartrip - Refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - Flight Ticket Charges Not Refunded, Cleartrip - refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - refund of cancelled ticket not received, Cleartrip - flight cancel refund amount is not credit, Cleartrip - complaint against flight cancellation refund amount, Cleartrip - till date I have not received my refund money. STEP 1 Proceed to search for a flight of your choice; STEP 2 On the payment page, select ‘use credit shell’; STEP 3 Enter PNR/Booking Reference and Last Name. Cleartrip is your one-stop destination for Domestic and International flight bookings. Cleartrip for Work is an exclusive product for professionals who travel frequently. Web check-in speeds up your check-in process by offering you the option to check in … But when I am applying PNR for using Credit Shell amount. The trip was scheduled for April **. ; STEP 4 Click on the ‘Redeem’ button; Credit Shell Payment Option on IndiGo. However, Cleartrip is refusing to honor their commitment to redeem the credit shell. Page 4. But they given me the credit shell amount, Which i can use while next booking. Cleartrip Flights - No full refund or credit shell provided Closed I had booked a ticket of indigo airlines through cleartrip now I need assistance for the flight which has been cancelled by indigo airlines and I need to reschedule my flight but indigo saying contact to cleartrip and cleartrip is not … However it is being pointed out that the passenger details for both the trips are not matching which is totally incorrect. We use cookies to improve your experience on our site and to show you personalised advertising. Alternately you can. Cleartrip - Credit shell not activated Closed I had booked an Indigo airlines flight ticket using Cleartrip. Yes, Passengers who had booked themselves for travel from 25th March, 2020 till 30th November, 2020 the bookings have been automatically cancelled with zero cancellation fee and a credit shell has been created for the same. You can use the credit at a later date for a new booking, for the same passenger(s). Can someone please resond after reading this. Cleartrip customer care department is also not working due to covid and IVR is mentioning to connect with the airline - spicejet and when trying reaching out to spicejet, they are saying that these credits can only be used from agaency's (cleartrip) end. By using this website you agree to our Cookie Policy.Learn more. By using this website you agree to our Cookie Policy.Learn more. Looking for cheap airfares? Cleartrip Flights - No full refund or credit shell provided Closed I had booked a ticket of indigo airlines through cleartrip now I need assistance for the flight which has been cancelled by indigo airlines and I need to reschedule my flight but indigo saying contact to cleartrip and cleartrip is not … I was told that I could redeem the money paid on my next flight booking. Any information you enter when transacting with Cleartrip.com is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is really pathetic as i have raised my concern thrice in the support chatbox of cleartrip but no response from their end. Cleartrip emailed me stating that they refunded the amount on **-Jul-****, and it will take *-* working days to reflect the same in my bank. Due to the lockdown in India I had converted my IndiGo ticket to a credit shell. DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011, Cleartrip - Inability to use amount in credit shell under trip ID 200312802016, Cleartrip - Cancelled ticket amount not refunded to account, Cleartrip - Refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - Flight Ticket Charges Not Refunded, Cleartrip - refund amount against flight cancellation refund by airlines withheld by cleartrip, Cleartrip - refund of cancelled ticket not received, Cleartrip - flight cancel refund amount is not credit, Cleartrip - complaint against flight cancellation refund amount, Cleartrip - till date I have not received my refund money.

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